Description
Frequently asked questions
Got more questions? See full FAQ →
Who is the Quest Overload Bar for, and what does it pair well with?
Quest's newest candy-bar-style protein bar — 20g protein, 4g net carbs, Certified Gluten Free. (varies by flavour — see the nutrition facts image above for the exact macros of each one) Built for the customer who wants the most over-the-top sweet-tooth fix in the protein-bar category without sugar guilt. Great for post-workout, dessert replacement, kids who want a 'treat' bar in their lunchbox (healthier than a Snickers or KitKat), celiacs (Certified GF), and strict keto (4g net carbs). Pairs well with: Quest Protein Chips, Barebells bars, ChocZero Keto Bark, a GHOST or Alani energy drink for pre-workout, or a PEScience Select Protein shake.
What does the Overload Bar taste like? Any insider texture tips?
Layered candy-bar texture — think Snickers / Twix / Crunch crossover depending on flavour (Chocolate Explosion, Cookie Commotion, Sundae Funday, Nutty By Nature). Microwave 10–15 seconds for a softer, gooey caramel-style bite. Summer note: chocolate-coated items may soften in warm-weather transit — refrigerate flat 1–2 hours to reshape. Heat-damage is covered under Onward Checkout+, not default returns.
Protein, calories, and net carbs — what are the macros?
Quest Overload = 20g protein, 4g net carbs, <1g sugar, 0g added sugar. Calories vary slightly by flavour — See the nutrition label image above for exact per-serving numbers. Net Carbs = Total Carbs − Fibre − Sugar Alcohols − Allulose (where listed). Sweetened with erythritol + sucralose + stevia — no artificial colours. Full written ingredient list and allergen statement is in the product description above this FAQ.
Allergens, gluten-free, vegan, kosher — diet compatibility?
Certified Gluten Free (celiac-safe). Contains: Milk, Almonds, Soy, Peanuts — not safe with peanut, tree-nut, or milk allergy. Not vegan. Vegetarian. Quest does not publish halal or Informed Sport certification for Overload. Full written ingredient list and allergen statement is in the product description above this FAQ.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order
