Frequently asked questions
Got more questions? See full FAQ →
Who is Alani Nu Pre-Workout Powder for, and when to take it?
Built for: gym-goers wanting smooth focused energy without an extreme stim load, athletes wanting moderate caffeine + endurance support (beta-alanine + citrulline), and customers who love the Alani Nu energy drink lineup and want a powder pre-workout in the same flavour family. When to take: mix 1 scoop with 250–350 ml water 20–30 min before training. NOT for: caffeine-sensitive customers, pregnant/breastfeeding, under 18, or anyone on stim medications without doctor approval.
How does it taste, and how do you use it?
Sweet, candy-flavour mixing profile — easy on the palate. In-stock flavours: Cherry Twist, Cosmic Stardust, Juicy Peach. Dose: 1 scoop with 250–350 ml cold water. Don't double-dose your first time — assess caffeine + beta-alanine tolerance with a single scoop first. Beta-alanine tingle 15–30 min in is normal. Storage: shelf-stable powder, keep cool and dry.
What are the macros and key ingredients?
Per 10g scoop: caffeine + L-theanine (smooth-focus pair), beta-alanine (endurance), L-citrulline (pump). Specific caffeine mg, vitamin profile, and full clinical-dose breakdown on the label image. Net carbs ≈ 0g. The full nutrition facts panel and written ingredient list are in the product images and product description above this FAQ. Calories and exact macros vary by flavour — always check the label image before ordering.
Allergens, certifications, and third-party testing?
No major allergens in the formula (verify per label for facility cross-contamination). NOT NSF / Informed-Sport certified — for drug-tested-athlete competition use C4 Sport / C4 Ripped Sport instead. Halal / kosher: not formally certified. Health Canada NHP compliant. Full label image above this FAQ.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order


















