Customer Stories — Real Reviews from Trustpilot, Google, and Judge.me
Real customer stories from Trustpilot and our reviews channels. 4.9/5 Google rating, 343+ Google reviews. 3,700+ Judge.me reviews. Customers in Canada, USA, Australia, and Turks & Caicos. Below is a curated selection — every quote is verbatim and attributed.
⭐ Google: 4.9/5 (343+ reviews)
⭐ Trustpilot: 5.0/5 (verified)
⭐ Judge.me: 4.87/5 site-wide (3,700+ reviews)
Fast Shipping & Careful Packing
"Speedy shipping too for the Montreal area! My order was packed and shipped the day I placed it and arrived the day after. Items packed with care — extra credit: they re-use packaging for added eco-friendliness."
— Josh Lewis, USA · ⭐⭐⭐⭐⭐
"5 stars due to the diligence of making sure everything I ordered was well packed and safe from my shipping accidents!!"
— Alexandrea Gautreau, Canada · ⭐⭐⭐⭐⭐
"Easy to order and super fast delivery. I placed my order and it arrived the next day. It was well packaged and nothing was damaged."
— Kara-Lee Major-Miller, Canada · ⭐⭐⭐⭐⭐
"I liked the recycled packaging and delivery across the country was quick and easy!"
— Jonny Staub, Canada · ⭐⭐⭐⭐⭐
Customer Service & Service Recovery
"Accidentally ordered the wrong flavor of protein bars. They responded right away and arranged for the courier to pick up directly from my home (a pleasant surprise). Happy to support a small Canadian business."
— Nikki, Canada · ⭐⭐⭐⭐⭐
"Fast shipping, I made a mistake on my order and they corrected it promptly for me, even though it was my error. Great customer service"
— Kyle Richardson, Canada · ⭐⭐⭐⭐⭐
"Excellent customer service, they truly want to make things right. And product you will not find anywhere else."
— Christina Marie, Canada · ⭐⭐⭐⭐⭐
"There was unfortunately one missed product in one of my orders. I contacted customer service, they replied in a very timely manner and corrected the error immediately."
— Steve Jackmon, Canada · ⭐⭐⭐⭐⭐
"I was keen on a specific product that was out of stock. The team was amazing — they e-mailed me with the estimated time of arrival to help alleviate me having to check constantly."
— Natasha Pannozzo, Canada · ⭐⭐⭐⭐⭐
Selection You Cannot Find Elsewhere
"I like that I can find different high-protein gluten-free items on here that I can't find in stores."
— Marissa Mcivor, Canada · ⭐⭐⭐⭐⭐
"AMAZING selection of built bars and Alani energy drinks. Looking forward to ordering some more products in the future."
— Stephy Vieira, Canada · ⭐⭐⭐⭐⭐
"Product you will not find anywhere else."
— Christina Marie, Canada · ⭐⭐⭐⭐⭐
"Always have the products I am looking for. Customer service is top notch."
— Sheridan Bresson, Canada · ⭐⭐⭐⭐⭐
Better Than Buying From the USA
"Always fast shipping and good stock of items that would cost me double, if not triple if I ordered from the U.S."
— Amanda Hoytema, Canada · ⭐⭐⭐⭐⭐
"I LOVE this place and their team. I made my first order for David's Protein bars this week and they shipped SO FAST. Their response time is incredible too. I am so proud to support this local and small business!"
— Shaminda Attygalle, Australia · ⭐⭐⭐⭐⭐
"Diana is great. I love the healthy treats this store offers."
— John Hogan, USA · ⭐⭐⭐⭐⭐
Montreal Retail Store + Local Community
"I really enjoy going to this small store right across from my gym. It's so convenient to stop by after a workout, and the atmosphere is always welcoming."
— Ewen Baron, Canada · ⭐⭐⭐⭐⭐
"Love the Staff and LOVE the service!"
— Patrick Gravel, Canada (Trainer) · ⭐⭐⭐⭐⭐
"Went in store to get my products. Great service, very friendly and competent!"
— Genevieve Marquis, Canada · ⭐⭐⭐⭐⭐
"Big thanks to Chelsea for the advices!! Always great products from Top Nutrition"
— Firas Alameddine, Canada · ⭐⭐⭐⭐⭐
What customers consistently mention
| Theme | How often customers mention it |
|---|---|
| Fast / same-day / next-day shipping | 25+ reviews |
| Careful packaging — items arrive undamaged | 10+ reviews |
| Recycled / reused shipping boxes (eco) | 5+ reviews |
| Customer service fixed errors quickly (even customer's own) | 4+ reviews |
| Products not found elsewhere in Canada | 6+ reviews |
| Cheaper than ordering from US sites | 3+ reviews |
| Owner Diana mentioned by name | Multiple |
| Specific staff (Chelsea) mentioned by name | Multiple |
Loyalty: Customers Who Keep Coming Back
Our oldest verified Google reviews go back to 2018, with many customers writing about ordering with us since we opened in July 2016. Here are some of our most-loyal voices:
"I have been a client for over 7 years now and can say that they have the best selection in Canada. Prices are fair and the staff are very professional and friendly. The delivery is prompt and accurate."
— Parnaz Tabrizian (Local Guide, 14 reviews), Montreal, Canada · ⭐⭐⭐⭐⭐ · Long-time customer
"Been ordering from Diana for 4 years now. The OG for Canadians getting the best protein snacks 🩷 quick shipping! highly recommend!"
— TaraLyn Elizabeth (12 reviews), Canada · ⭐⭐⭐⭐⭐ · 4-year customer
"Been a customer for probably at least 3-4 years now. They have the best stock and product selection. They prep the orders extremely fast and have great customer service. Can 100% recommend!"
— Nick Skiadopoulos (4 reviews), Montreal, Canada · ⭐⭐⭐⭐⭐ · 3-4 year customer
"I have been ordering from Top Nutrition since they opened their doors and they are without a doubt the best supplement store I've ordered from."
— Ashley Menard (3 reviews), Canada · ⭐⭐⭐⭐⭐ · Since opening (2016)
"Been going there forever, always good service, people who work there know their products, always ready to help."
— Michel Carra (3 reviews), Montreal, Canada · ⭐⭐⭐⭐⭐ · Long-term customer
"I love this place! I come here every single day"
— Anthony Ozerov (Local Guide, 86 reviews), Montreal, Canada · ⭐⭐⭐⭐⭐ · Daily visitor
National Reach: Reviews from Across Canada
Free shipping over $125 CAD anywhere in Canada means customers from every province order with us. Here's what they say about cross-country shipping from our Montreal warehouse:
"I love this shop. I've ordered a few times so far online to ship to Alberta… and it's still free shipping over 100$. Great selection of products and they pack carefully."
— M. Teixeira (Local Guide, 467 reviews, 201 photos), Alberta, Canada · ⭐⭐⭐⭐⭐ · Alberta — Local Guide 467 reviews
"Great service and very fast delivery to Nova Scotia I'll be back 🇨🇦🇨🇦"
— Adam Slaunwhite (10 reviews), Nova Scotia, Canada · ⭐⭐⭐⭐⭐ · Nova Scotia
"I am in awe at the service from this place! I order from Vancouver BC and so shipping is something I consider. These guys are top-notch and worth every penny."
— Dana S (5 reviews), Vancouver, BC, Canada · ⭐⭐⭐⭐⭐ · Vancouver
"Shipping to Ontario everything arrived within 2 days. Everything was well packed and sent out quickly."
— Acadow (Local Guide, 8 reviews, 28 photos), Ontario, Canada · ⭐⭐⭐⭐⭐ · Ontario — 2-day delivery
"Everything came and was super great! Thank you guys for allowing us Canadians to get the products we want!!"
— Sam Meginbir (7 reviews), Canada · ⭐⭐⭐⭐⭐ · Canadian access
"placed an order from toronto, arrived within 3 days. i had a technical issue with the coupons not applying and support was so kind and quick to fix it!"
— jordine (Local Guide, 25 reviews), Toronto, Canada · ⭐⭐⭐⭐⭐ · Toronto
Customers Talk About Working Directly with Diana (Owner)
Top Nutrition & Fitness is owner-operated by Diana Famintsyna — and our customers frequently mention her directly in reviews. That personal touch is rare for a 10-year-old retailer.
"is an excellent store, Diana is a very friendly person who is aware of her customers and in general provide great attention"
— sam varela (Local Guide, 24 reviews), Montreal, Canada · ⭐⭐⭐⭐⭐ · Owner attention
"Such an amazing store with an amazing selection! Diana the owner goes above and beyond to answer questions and give the best customer experience ever!!!! I really recommend"
— Kayla (7 reviews, 2 photos), Canada · ⭐⭐⭐⭐⭐ · Owner goes above and beyond
"Diana is the MVP of protein snacks/treats! TNF always gets the coolest snacks and love being able to buy singles so you don't have to commit to a whole box. Fastest shipping & they are super friendly and helpful 👌🏼"
— Court Dee (1 review), Canada · ⭐⭐⭐⭐⭐ · MVP
"Diana's customer service is AMAZING!!!! 🥰 She is so kind and really does appreciate her customers!"
— Susan Carriere (2 reviews), Canada · ⭐⭐⭐⭐⭐ · Personal kindness
"Perfect experience with them. Diana is really kind and her service is perfect. I love their protein mutant which I only find on their shop. And they have a large choice of proteins bar"
— M.A Performance (7 reviews), Canada · ⭐⭐⭐⭐⭐ · Service is perfect
"Great service! Diana was quick to respond to a question, offered suggestions, filled my order and did it all so cheerfully!"
— Leslie Trotter (14 reviews, 1 photo), Canada · ⭐⭐⭐⭐⭐ · Cheerful service
Our Staff: Knowledgeable and Personal
Our retail store team is mentioned by name in reviews — these are real people customers remember:
"Big thanks to Chelsea for the advices !! Always great products from Top nutrition" — Firas Alameddine
"Chakib Mahieddine (49 reviews) — Je trouve cet mine d'or sur mon passage j'ai eu beaucoup de conseils de la part de Chelsea"
"Really helpful staff especially Victoria and great selection!" — Liz Spiteri Cornish
"Victoria was amazing! Great customer service and music!" — Daniel Bergevin
"Andrea was so amazing and helpful! I am officially a gym girly! 🥳🥳❤️❤️" — Ema Edwards
"Great store Andrea is amazing" — Gray
"Jimena was very kind and helpful in helping me purchase a protein powder!" — Matt
"Amazing service by Andrea and Gimena. Great advice and very considerate." — joseph sawko
"Shawn at the desk was really helpful and told me about all the best snacks and flavours!" — Shouvik Debroy
"Shawn, has been a great help!" — Aly Rashad
Specific Products Customers Mention by Name
Real customers calling out the products they keep coming back for:
"They have Alpha prime bites guys!!! And all of the US stuff you can't even find in targets there WHAAAAAAA!! Rip my bank account"
— Katy Salova (1 review, 1 photo), Canada · ⭐⭐⭐⭐⭐ · Alpha Prime / US-only stuff
"I could not get the ghost energy bubblicious no where! Looked at Top Nutrition and they had it! I have been looking for it to try for 6 months! You guys rock!!😁"
— wendy vanderzwaag (1 review, 1 photo), Canada · ⭐⭐⭐⭐⭐ · GHOST Energy
"Had never shopped here before, but they had Bowmar Immunity which is sold out through Bowmar and I'm obsessed!"
— Amanda Jones (Local Guide, 45 reviews, 10 photos), Canada · ⭐⭐⭐⭐⭐ · Bowmar Immunity (sold out at brand)
"AMAZING selection of built bars and Alani energy drinks. Looking forward to ordering some more products in the future."
— Stephy Vieira (1 review), Canada · ⭐⭐⭐⭐⭐ · Built bars + Alani
"Great place to shop for Choc Zero products in Canada. Delicious but addicting Choc Zero Cookie butter ♥️ So happy!!!"
— Samantha Hussey (Local Guide, 91 reviews, 4 photos), Canada · ⭐⭐⭐⭐⭐ · ChocZero in Canada
"Great product and customer service! These David protein Bars are worth the extra few bucks, super low cal and very high protein!"
— Mackenzie Acton (1 review), Canada · ⭐⭐⭐⭐⭐ · David Protein Bars
"This place has the single best selection of keto friendly treats! Typically when I order low carb stuff it's about half what they have here."
— Megan Fontaine (Local Guide, 20 reviews, 1 photo), Canada · ⭐⭐⭐⭐⭐ · Keto treats
"That place has some crazy protein bars. Every time I go--I don't go often, arguably--still, they have something new that I haven't seen before."
— Robert Caron (Local Guide, 400 reviews, 856 photos), Canada · ⭐⭐⭐⭐⭐ · Always new products
The Little Touches Customers Notice
Beyond product and price, customers consistently mention the small things — free samples, handwritten notes, eco-friendly packaging:
"So happy with each and every one of my orders. Such fast delivery and I love the personalized notes :) Such amazing service! Email replies are quick too! Thank you!!"
— Elishia Mclellan (3 reviews), Canada · ⭐⭐⭐⭐⭐ · Personalized notes
"Fast shipping and nice free accessories with online order"
— Sunny (1 review), Canada · ⭐⭐⭐⭐⭐ · Free accessories
"Great selection of products love the Instagram reviews of the products as well! Super fast delivery!!! Packed everything perfect!"
— Trisha St. Amant (3 reviews), Canada · ⭐⭐⭐⭐⭐ · Instagram review integration
"Best place to order supplements in Canada and the shipping is free over 100$ and fast! Always comes with free samples too"
— Houston Epp (9 reviews), Canada · ⭐⭐⭐⭐⭐ · Free samples every order
"Top Nutrition and Fitness is an amazing company that I will continue to love and support. Awesome customer service."
— Cheyene Bemister (Local Guide, 14 reviews, 6 photos), Canada · ⭐⭐⭐⭐⭐ · Repeat customer support
"Always good deals and fast shipping, always arrived earlier than expected and love that they use recycled packaging, my favourite place to get limited edition protein products for cheap!"
— Sam and Ri (1 review, 1 photo), Canada · ⭐⭐⭐⭐⭐ · Eco packaging
"Great selection of products love the Instagram reviews of the products as well! Super fast delivery!!! Packed everything perfect! My go to for protein snacks!"
— Trisha St. Amant, Canada · ⭐⭐⭐⭐⭐ · Trust signal
Want to leave a review yourself?
- Trustpilot: ca.trustpilot.com/review/topnutritionandfitness.com
- Google: search "Top Nutrition and Fitness Montreal" and click Reviews
- Judge.me product reviews: leave one after your next purchase — earn TNF Rewards points
Every order ships with free 30-day returns. At checkout, click "Checkout+ Now" for Onward's 90-day satisfaction guarantee + 5% cash back (stacks with TNF rewards), or "Continue without Benefits" to skip. Learn more →
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Histoires de clients réels. 4.9/5 sur Google (343+ avis), 5.0/5 sur Trustpilot, 4.87/5 sur Judge.me (3 700+ avis). Clients au Canada, aux États-Unis, en Australie, et aux îles Turks et Caïcos. Témoignages vérifiés sur l'expédition rapide depuis Montréal, l'emballage soigné, le service à la clientèle, et la sélection unique de produits introuvables ailleurs au Canada.
New Arrivals
