Description
Frequently asked questions
Got more questions? See full FAQ →
Who is the Prozis Protein Wafer for?
A wheat-based protein wafer with milk + collagen protein blend, vanilla or chocolate-coated. For anyone who likes crispy wafer biscuits but wants extra protein and half the sugars of a standard wafer. Works as a coffee-break snack, kids' lunchbox treat, or a less-guilty afternoon biscuit. If you struggle with the 3 PM cookie urge, this is a smarter swap with similar texture. Pairs well with TNF in-stock items like a coffee with Prozis Yummy Flavour Drops or a Prozis Clear Whey Isolate juice for a higher-protein break.
What does it taste like? Texture tips?
Light, crispy multi-layer wafer — similar to a Loacker or Manner wafer. Vanilla is sweet-and-buttery; Chocolate has cocoa cream filling and outer chocolate notes. Refrigerate 10 minutes for extra snap. Crumbles easily if crushed in a backpack — keep flat. In summer, store cool.
Macros and how to calculate net carbs?
Wheat-based protein wafer sweetened with maltitol + fructose. Some sugar in the recipe (not a zero-sugar product — it's a 'low-sugar' wafer). Calculate net carbs as: Net Carbs = Total Carbs − Fibre − Sugar Alcohols (Polyols). Calorie value varies by flavour — see the label image on this PDP for exact protein, fat, fibre and carb numbers.
Allergens — gluten-free, vegan?
Contains WHEAT (fortified wheat flour), MILK (milk proteins, skimmed milk powder, milk fat), SOY (soya lecithin, soya flour), and gelatine (hydrolysed). Not gluten-free. Not vegan (milk + gelatine). Suitable for keto, low-sugar and low-carb diets per Prozis. No halal/kosher claim.
Why should I buy from Top Nutrition & Fitness?
We're a Montreal-based supplement and snack shop that's been serving Canada since 2016 — over 10 years. Our owner personally taste-tests and hand-picks everything we carry, so you only get products we genuinely stand behind at honest value. We're an authorized retailer (real, fresh, properly stored stock — never grey-market), we pack every order carefully so it arrives in great shape, and Canada-wide shipping is fast. Friendly, product-savvy support is one message away, and every order is backed by our Onward 90-day guarantee.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order
