Frequently asked questions
Got more questions? See full FAQ →
Who is Jell-O Sugar Free Instant Pudding (28g) for, and when to use it?
Built for: keto bakers needing a reliable sugar-free pudding mix for cheesecake fillings, mousse, no-bake desserts; bodybuilders making daily protein pudding (the standard bodybuilder recipe — mix 1 scoop protein powder + 1 cup cold milk + 1 box of Jell-O = 2-min high-protein dessert); casein protein fluff makers (community ingredient for 20+ years); macro counters wanting dessert flavour at near-zero calorie cost; diabetic-friendly customers (NOT MEDICAL ADVICE — consult your doctor); and Canadian keto bakers frustrated they can't find this in domestic grocery stores (TNF imports directly — not sold by Kraft Heinz Canada). When to use: anytime you want a 4-serving sugar-free pudding base for desserts, protein pudding, cheesecake filling, fluff, overnight oats flavouring, or baking mix-ins.
How do you prepare it, and what flavours are in stock?
2-minute prep: whisk 1 box dry mix into 2 cups cold milk for 4 servings. Sets in 5 min in fridge. For protein pudding (single serving): 1 scoop protein powder + 1 cup cold milk + 1 box pudding mix → whisk 60 sec → ready immediately. For keto cheesecake filling: beat 250g cream cheese + 1 box pudding + 1 cup heavy cream → refrigerate 2hrs. In stock flavours: Cheesecake (158), Vanilla (41), White Chocolate (34), Butterscotch (7), Banana Cream (1). Cheesecake + White Chocolate + Vanilla are the most versatile for keto baking; Lemon + Banana Cream + Pistachio (OOS — restocking) are unique standalone flavours.
What are the macros and net carbs?
Per 7g dry serving (1/4 box): 10 cal, 0g fat, 6g total carbs, 0g sugar, 0g protein, 310 mg sodium. Prepared with skim milk: ~70 cal, ~13g total carbs (6g lactose from milk), ~6g sugar (from milk lactose only — pudding mix itself has 0g sugar), ~4g protein. Prepared with unsweetened almond milk: ~25 cal, ~7–8g total carbs per serving. Net Carbs Formula: Net Carbs = Total Carbs − Fibre − Sugar Alcohols − Allulose (where listed) — Jell-O sugar-free has no fibre or sugar alcohols listed, so net carbs ≈ total carbs ≈ 6g dry / 7–8g prepared with almond milk. The full nutrition facts panel and written ingredient list are in the product images and product description above this FAQ. Calories and exact macros vary by flavour — always check the label image before ordering.
Allergens, sweeteners, and important warnings?
Sweetened with ASPARTAME + ACESULFAME POTASSIUM. PHENYLKETONURICS: contains phenylalanine — must avoid (this is a regulated label warning). Ingredients: Modified Cornstarch, Disodium Phosphate, Tetrasodium Pyrophosphate, Natural + Artificial Flavor, Aspartame, Ace-K, Salt, Color. Chocolate flavour adds: Cocoa Processed with Alkali. Allergens: NO peanuts, tree nuts, soy, or eggs as primary ingredients. MAY be manufactured in facilities processing wheat and dairy — celiac/severe-sensitivity customers should verify the current box. Kosher / halal: not formally listed in TNF — many Kraft Heinz products carry OU symbols; verify current box. NOT a complete pudding by itself — this is a dry mix requiring milk + 2-min prep. Full ingredient + allergen panel on the label image above this FAQ.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order











