Description
Frequently asked questions
Got more questions? See full FAQ →
Who is Yoga Mat (4mm) for, and what activities does it work for?
Yoga Mat (4mm) is for yoga, Pilates, stretching, core work, and bodyweight floor exercises. The 4mm thickness is the most popular yoga thickness — enough cushion for comfort without making balance poses harder. Thicker mats (6mm+) suit Pilates and rehab better; thinner mats (3mm or less) suit advanced yoga and travel.
How do I use Yoga Mat (4mm)?
Unroll on a flat surface with the textured side facing up for better grip. After your session, wipe down with a damp cloth and roll up loosely (don't fold). For new mats, the surface may feel slippery for the first few uses — a light wipe-down or a yoga towel helps. See product images for exact dimensions. Available in: Grey, Turquoise.
What is Yoga Mat (4mm) made of?
PVC or TPE foam, depending on the model. 4mm thickness gives a balance of cushion and stability. Standard yoga mat dimensions are roughly 24" × 68". See product images for exact materials and dimensions.
How do I care for Yoga Mat (4mm) and what is the return policy?
Wipe down with a damp cloth and mild soap after sweaty sessions; air-dry flat before rolling. Do not machine wash. Store rolled in a cool, dry place — avoid direct sunlight which can break down the foam. Returns ship to our Montreal store within 30 days of delivery (unused, original packaging). Customers who add Onward Checkout+ at cart get an extended 90-day return window plus 5% cash back on top of TNF rewards. Ships from our Montreal store, same-day on orders placed before 4 PM EST. Free shipping anywhere in Canada on orders over $125 CAD.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order
