Frequently asked questions
Got more questions? See full FAQ →
Who is TRUBAR for, and what makes it different from other vegan bars?
Canadian-born, female-founded (Erica Groussman, 2018). Built for vegans/plant-based eaters tired of chalky bars, dairy-free + lactose-intolerant customers, soy-free dieters, kosher diet followers, sugar-alcohol-sensitive folks (NO maltitol/erythritol — uses real cane sugar), and high-fibre seekers (11-13g per bar). Seven flavours including Smoother Fudger Peanut Butter, Daydreaming About Donuts, Oh Oh Cookie Dough, Get in My Belly PB&J, It's Chip To Be Mint, Strawberry Shorty Got Cake. Pairs with SANA Hazelnut Spread or Magic Spoon Cereal. Note: Whipped For Key Lime is BB Feb 6, 2026 FINAL SALE.
How does TRUBAR taste and feel?
Soft, fudgy, dense — not chalky, not dry, not the typical 'healthy bar' compromise. Smoother Fudger PB has genuinely dense fudgy texture with real peanut flavour. Oh Oh Cookie Dough has chocolate chunk-like pieces and a soft dough centre that holds up against whey-based bars. Microwave 10-15 seconds for an even softer, gooier texture. Refrigerate flat in summer heat — Onward Checkout+ covers melt damage.
What are the macros and net carbs per bar?
Per 60g bar: 12g plant-based protein (whole grain brown rice + organic pea), 11-13g fibre, sweetened with real cane sugar (no sugar alcohols). Calorie value approximate — see the wrapper label image for exact per-flavour macros. Net Carbs formula: Total Carbs - Fibre - Sugar Alcohols - Allulose (where listed). With 11-13g fibre and real cane sugar (no sugar alcohols to subtract), net carbs are moderate — better suited to active diets than strict keto.
Is TRUBAR vegan, gluten-free, kosher, or allergen-safe?
CERTIFIED Vegan, Non-GMO Project Verified, Kosher, Certified Gluten Free, Dairy Free, Soy Free, No Sugar Alcohols, No Preservatives, No Seed Oils in base. Allergens vary by flavour: Smoother Fudger PB contains peanuts, Daydreaming About Donuts contains almonds, Oh Oh Cookie Dough contains cashews, PB & Jelly contains almonds + peanuts. Halal status not explicitly certified — vegan-certified products are typically halal-compatible. Returns: unopened bars under 30-day default; Onward extends to 90 days with melt coverage.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order





















