Description
Frequently asked questions
Got more questions? See full FAQ →
Who is Prozis Clear Whey Isolate (single sachet) for?
A juice-style protein drink — hydrolysed whey protein in 6 fruit flavours (Mango Peach / Pineapple / Watermelon / Green Apple / Orange / Lemon). For people bored of creamy chocolate-vanilla shakes who want a refreshing fruit-juice-style protein hit. Works as a post-workout shake, hot-weather hydration alternative, or a sweet-tooth swap for sugary lemonade. If you struggle with thick milky shakes, the clear format is much lighter on the gut. Pairs well with TNF in-stock items like a Prozis Energy Gel for a pre-run combo, or a Built Bar / Quest Crispy Chip for a snack-and-drink combo.
How do I prepare it? Tips?
1 sachet into a shaker with 250–400 mL of ice-cold water. Shake hard 20–30 sec to bloom the flavour. Use only cold water — hot water will denature it and create foam/clumps. Will foam slightly when first shaken — let sit 1–2 minutes for foam to settle. Made with hydrolysed whey for fast absorption — drink right after mixing.
Macros and net carbs?
Hydrolysed whey protein (97% in Watermelon ingredient list — highly refined). High-protein, low-fat, low-carb. Calculate net carbs as: Net Carbs = Total Carbs − Fibre − Sugar Alcohols (Polyols). Calorie value per sachet varies by flavour — see the label image on this PDP for exact protein, fat, fibre and carb numbers.
Allergens — gluten-free, vegan?
Contains MILK (WHEY protein hydrolysate). Not vegan. No wheat/barley in the ingredient list — generally gluten-free-friendly but not certified. Sweetened with sucralose + steviol glycosides. No halal/kosher claim. Returns: opened sachets — up to 7 used sachets covered under default 30-day. Free 30-day returns from Top Nutrition & Fitness cover opened items (up to 7 servings used). Add Onward Checkout+ at cart (~4% of order) to extend to a 90-day window and earn 5% cash back that stacks with TNF Rewards.
Why should I buy from Top Nutrition & Fitness?
We're a Montreal-based supplement and snack shop that's been serving Canada since 2016 — over 10 years. Our owner personally taste-tests and hand-picks everything we carry, so you only get products we genuinely stand behind at honest value. We're an authorized retailer (real, fresh, properly stored stock — never grey-market), we pack every order carefully so it arrives in great shape, and Canada-wide shipping is fast. Friendly, product-savvy support is one message away, and every order is backed by our Onward 90-day guarantee.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order
