Frequently asked questions
Got more questions? See full FAQ →
Who is the Hexapro Bar BOX of 12 for, and what does buying by the box save?
The Allmax Hexapro Bar BOX of 12 is for: lifters who eat 1+ protein bars per day and want the per-bar discount of buying by the case, gym bags / desk drawer / family-share stash, and anyone wanting a whey-based bar at the value-pack price. 20g protein, crisp-and-creamy texture, three flavours mix-and-match. (varies by flavour — see the nutrition facts image above for the exact macros of each one) Pairs well with: Allmax Isoflex or AllWhey post-workout, Allmax Carbion+ for intra-workout, ChocZero or Built Bar Puffs for variety in your snack rotation.
How long will 12 bars last, and any storage tips?
12 bars typically lasts 2–4 weeks at 1 bar/day. Storage: room temp, out of direct sun. Summer note: chocolate-coated bars may soften in warm transit / hot car — refrigerate flat 1–2 hrs to reshape (still safe to eat). Avoid if: you react to sugar alcohols, or have any of the allergens below.
Macros, calories, and net carbs — what's per bar?
Per 53–54g bar: 20g protein, 230–calories vary by flavour — see the nutrition facts panel image above, 4–5g sugar, 17–18g carbs, 10–11g fat, 1g fibre. Flavours: Chocolate Peanut Butter Cup, Chocolate Chip Cookie Dough, Fudge Brownie. Sweeteners: Sorbitol, Maltitol, Sucralose. Net Carbs formula: Net Carbs = Total Carbs − Fibre − Sugar Alcohols (where listed). See the product images above for the full nutrition label, and the complete written ingredient list is in the product description above this FAQ — please read it before ordering.
Allergens, gluten, vegan, certifications — what's verified?
Contains: Milk, Soy, Almond, Peanut. Manufactured in a facility that processes: Milk, Soy, Wheat, Tree Nuts, Peanut, Fish, Egg. Not gluten-free by certification. Not vegan (whey-based). No Informed Choice / Sport / Kosher / Halal listed by Allmax. Summer note: chocolate-coated bars may soften in warm transit — refrigerate flat 1–2 hours to reshape (still safe to eat). Heat-related softening is not covered under our default 30-day policy — opt in to Onward Checkout+ at checkout for 90-day satisfaction protection + 5% cash back.
How fast is shipping in Canada and what does it cost?
Same-day shipping from our Montreal store if you order before 4 PM EST Monday–Friday — hand-packed by our team at our downtown location, often faster than Amazon. Free shipping over $125 CAD subtotal. $12 flat over $50. Delivery: Quebec & Ontario typically 1–3 business days, other provinces 3–7. Express options at checkout. Domestic Canadian shipping — NO duties or customs fees. We're at 3575 Av. du Parc inside Galeries du Parc, downtown Montreal.
Can I pick up in-store? Where are you and is there parking?
Yes — free store pickup, ready in 30 minutes during store hours. We're at 3575 Av. du Parc, Local 5635 inside Galeries du Parc underground mall, downtown Montreal. Our online inventory is the same as our in-store inventory — if it's in stock on the website, it's also available in-store, since every order ships directly from the same physical store. Tell us at the cash and we'll give you a free 1-hour validated parking voucher — drop it in the parking machine on your way out for free indoor mall parking. Store hours: Mon 11 AM–8 PM, Tue–Fri 11 AM–6 PM, Sat–Sun 11 AM–5 PM.
What's your return policy + the Onward 90-day guarantee?
Default: free 30-day return policy — yes, even on opened supplements (as long as you've used 7 servings or fewer). Closed food items over $20 are also returnable. Damaged or wrong items are always replaced free — email info@topnutritionandfitness.com with a photo within 48 hours of delivery. Refunds are issued as store credit (gift card good online or in-store). Heads up: bars that soften or change shape during summer heat are only covered under Onward, not under our default policy (they're still safe + edible — refrigerate flat to reshape). Want longer + fuller coverage? Tap Checkout+ Now at checkout (~4% of order) to add Onward — a 90-day satisfaction guarantee (taste dislike, sensitivities, mold, damaged / lost / stolen / wrong / missing items, even opened products), 5% cash back on your next order (stacks with TNF Rewards), and instant 24-hour claim resolution. See full return policy →
What's the TNF Rewards Program?
Top Nutrition & Fitness Rewards is our free loyalty program — join from any product page or your account. What you can earn:
- Points on every dollar you spend — accumulate balance toward future orders
- Bonus points for writing product reviews after your order arrives
- Referral bonus — share your unique invite link; both you and your friend earn when they place their first order







